Customer Testimonials
John Kan always provides excellent service and informs me when the car is ready. He is a fantastic employee.
they are very good service and fast. I will go back next time. Thank you very much.
Your customer service are well train and they explain what oroblem to fix especially Nelson one of the best
John in your services department has always been excellent. Original advisor did not call me back to inform me car was ready to pickup and update on diagnostics report. So I called the dept. John picked up my call and was SO Helpful provided me with an update and answering all my questions.
Was totally satisfied with the service but was unhappy about how things were switched around when it came to after service. We were misinformed about a catalytic converter plate that turns out to be just a number engraving. Not happy at all.
Excellent service, good communication and friendly atmosphere. Timely pickup. Nice and clean dealership. Overall very good.
Arrived at my appointment on time and they were able to check me in and start working on my car instantly. Overall I’m satisfied with how smooth everything went.
Very helpful, very friendly, very kind to the customer, knowledgeable to the customer need.good jobs
Excellent customer service and support, easy to talk to everyone at Wondries. Good job thanks.
Todd tamaki, was very professional and took good care of me and my vehicle , thx
I felt like family with them. They listened to my concerns and helped me find the right car. Once my car was ordered they were in constant contact with me. Amazing communication and support!
Everyone was helpful and patient as it was my first time buying a car, and answered all questions.
Todd as always is wonderful to deal with. I am glad he’s been my service advisor. For many year. He’s my go to person.
Our experience at Wondries Toyota in Alhambra was pretty seamless. Our salesperson, Gilbert, was polite, eager and professional. He went above & beyond by even coming in on his day off so that we could put a deposit down on the vehicle (a vehicle whose specs made it a rare find, and rapidly disappearing from other dealerships). He understood our cautious approach, as we had not purchased a new vehicle for several years and the buying landscape and specifics had changed drastically due to the pandemic a few years back. We were able to communicate with him by text, also, ...
Service advisor was exceptional very happy experience, and service. That is the reason why I even blocked the car there very happy with the Prius text xle
It’s was a great experience, service was on point and really worked with us in getting the deal that worked for us. Thank you!
Excellent customer service highly recommended my friends thank you for having staff like this. Que se preocupe por el criente
Amazing service! Friendly service and great service!!! Alexander “Tito” Guzman is very patient, and understanding!
This dealer shop was great. Staff was very friendly and knowledgeable. I would highly recommend.
Jason was very professional, and my my car was ready right on schedule time, I was able to follow my agenda for rest of the day, thak you Jason for a great service.
I got scared for a min cause they told me they could smell my battery leaking But Mr Jason was very nice and reassured me that it was all good and not to worry
Great clarity in regards to sales and pricing by the sales accurate and real peronsabke
Been a customer over 20 years. Jon Kahn has treated me like family. Made sure when I bought a new car that it was Toyota
Great service, excellent location, very professional people, good service time and the prices are affordable .
All the service providers were responsive to my needs and proficient in their services provided.
Very efficient and got service done in a timely manner, despite how busy they were
Everything was efficient. Happy with service . Came in for second key for Grand Highlander. Key was ordered and available next day.
Service was fast and efficient, everyone was helpful. John kan is the main reason I service my car at Wondries Toyota
They provide excellent service at Wondries Toyota.. Been going there for the past 20 years.
Di Wu has great customer service. He was very helpful, friendly, and responsive. Thank you for your help!
Gordon always does an amazing job and has great communication. He notifies me of any issues and future maintenance.
Buying a new car was such a breeze. Excellent job! Your employees went above and beyond to make this deal go through.
Just love it!! People are very friendly and the service is wonderful! Although it is so busy there!
I’m glad the service you gave me was very professional and quick. Thank you very much!
Since the moment I walked in feeling terrible about my tires getting stolen, Jason was there to help every step of the way. He helped me order my tires and explained the process with my insurance very clearly. They even took me in when I was running late and offered to put locks on my wheels so they wouldn't get stolen again. Overall seamless process thanks to Jason for being there!
I am very reliable with dealer Toyota . Good service and care for customers. No questions ask.
Great customer service! Helpful. Polite. Answered my questions. Apologized for any delays. Waiting room was spacious and offered water while I waited. Thank you
Very efficient. Great customer aervice. Had my car serviced in a timely manner. Great customer service
Jason was really nice & helpful! He informed me about deals on future services for my car that I was actually glad to find out about.
Problem was not detected. Di was very helpful and communicative Will see what happens. Going forward
The services were nice but waiting times too long . I wish I don’t need to wait to long next time
Excellent customer service. Polite, kind, effective and fast. The best dealer in LA. 5 star. Congratulations.
Great help , good deal and most import made me feel Great about spending my money
Kanika always always always always aaaaaaalways takes really good care of me. That's why I keep driving 45 min to go see her for service.
Everything was great. Kanaka kept me informed of status & service was quick. Will be back again.
Angelo from the Serice Department helped me out and he was great. I also didn't have an appointment so being able to be seen was good too.
Very good customer service an would recommend the dealership to anyone for the for the good service I received
Gordon made my experience pleasant and wonderful, I would happily drive an hour to come to this dealership for service like his again!
I brought an older car without warranty in for a repair. The price was competitive with local independent shops. Todd was friendly and professional. He kept me updated throughout the process and patiently answered all of my questions. The car is running great now.
it was pretty good, all of the deal goes well,the place so comfortable, all of the people so nice
Wondries Toyota Service Dept is top notch. I was notified of the status and the completion time was as promised.
Thanks for explaining the limited use of the factory installed alarm on the 2022 Toyota Prius Prime. It’s good to l note all about it.
All the employees make you feel welcomed and that includes the janitorial employees! The waiting areas are all clean and inviting,plus there are options available to find your comfort niche. When I had a question I was directed to the proper employee who was able to answer my questions throughly. I left feeling that the was treated as a person that mattered and fully satisfied with the service I received that day.
To whom it my concern just want to thank you for your services, and great customer service. Thank you again
Helpful and pretty fast service. Very friendly and good customer service. Toyota is always clean and the restroom as well
Very good customer service. Very friendly & helpful finding the car I was looking for at best interest. I recommend Henry Barahona for his hospitality he head before I walked in. Guided me with all the perks & new things the 2024 Prius had. I like the experience in whole.
Good experiece. Very fast appoitment. Good service 👍 👍 👍 👍 👍 👍 👍 . Did not have to wait long to make appointment
Very efficient and helped me with my recall service: Jason is the best! 🙂 Thank you
Very helpful and very friendly. No hassle and they were very reasonable and understanding. They keep the inside of your car just how you left it, as in minimal invasion, liked that too
Faster during the weekdays, good communication, she texted to me to give me updates, quiet place inside.
Kanika provided great service, and I will continue to go to Wondries Toyota because of that.
Mr Tamaki has always provided friendly, excellent service. He is a good representive of your company.
I am not happy with the sales team but the service team has been great. Helpful, professional and answer all my questions. Great job service team!
Hello, Kanika's customer service is so good I almost feel like I go back just because of Kanika. I was also very impressed with mechanic Brian for going out of his way to make sure he solved the rattling noise I complained about. I most definitely will continue to come back because of my experience with your mechanic. Also please continue to offer free Wi-Fi and coffee. I get to do my errands online while I wait. That means a lot to a busy person like myself.
Everyone very professional respectful they take care of your vehicle like doing business wiyh them
Service of people were really nice however the actual job was lacking. They changed my tires but did not add air to it. It was at 33psi while the others were at 42psi.
Gordon is helpful and keep me updated regarding my car and services. I appreciate his help too regarding coupon.
Wondries Toyota service rocks.. My 2018 Toyota oil change was completed in record time. Very happy with services..
Kanika was awesome, helpful, and accommodating. Wondries was fast and did a great job. Thank you very much.
Matthew Ham is an excellent advisor always ready to assist in whatever you may need I highly recommend Wondries
the only thing i dont like was, i waited for 4 hours for a few check up
The dealership place was clean and the staff was courteous. I was glad to be treated in the great business manner:
Everything is okay . Nothing out of ordinary. Same thing , same time and same time . Etc.
It’s was very nice job a nd customer service is very good at about the service
The car dealership was nice and clean and cool. There was plenty of seating and the coffee was pretty good.
I haven't dealt with the dealer other than getting my car serviced and going to the parts dept.
This was my first time bringing my car in to be serviced and everything went smoothly from check in, Jason, the cashier to car pick up.
They were fast attentive and I picked up my car within the next 2 hours.
I had a great experience. Everyone was accommodating and I felt heard. Service was great, I was walked through the features of the vehicle too.
Roberto was amazing he really helped me get a brand new car! I am so grateful for how the team worked with me! My mom was right about Roberto being a good guy and really working with his client. Great customer service I would recommend people to go to him when in the search of a vehicle.
A very nice person. Be quite gracious Excellent expertise and technology. Highly commendable perfect work
Good just a little unorganized with check ins! Other than that great! Super forward and good!
Fue muy Amable comunicativo eficaz. Cumple con la hora acordada de la entrega del coche
Great service most of the time. Except I brought my car into the shop and everything was good until I got home and the back right tire was loosing air. It’s just a little weird that everything was fine until I got home and my tire was acting weird.
Great customer service ver polite and helpful. The customer support took care of all the needs.
Excellent and fast service, would recommend all Toyota owners in the area choose Wondries for service.
Wondries Toyota offers exceptional service, a friendly staff, and a great selection of reliable vehicles.
Service was awesome! Team knew exactly what I needed and made sure to address all my concerns.
They were fast and prompt in attending to my needs and got the job done right
Fast service. Very nice and attentive employees. Clean and nice dealer. Will be coming back.
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Friendly service from Kanika even towards closing was welcome to see I m not even her regular customer but I will remember her service next time
Great, speedy service. Emilio very professional and personable. Everyone does their best to maintain excellent customer service.
Todd was amazing and incredibly helpful. I will continue to request him as my service rep!
The people there were great, nice, and very helpful. But because they were understaffed, I had to wait about 40 minutes in my car before being attended to, even though I had an appointment.