Customer Testimonials
Great service Todd is very helpful and trustworthy. It's always a pleasure to deal with.
Great experience at Wondries Toyota! The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. No pressure, just honest help.
The employees are always professional and helpful. The waiting room is ample, the bathroom is always clean, and the coffee is always appreciated.
Good service and high effect work.good quality service .It is quite convenient in helping us to solve some problems of driving.
Best dealer ship I've ever been to very nice and helpful people Had a very good experience
I appreciated the apparent efficiency of your operation from my first interaction with Di Wu. He was polite and communicative about what to expect from my service experience. He is an asset to your organization. Thank you.
They have good, friendly, and reliable service. The wait time without appointment is longer than desired.
Long wait. For everything. Check in process not efficient. Cars that got there later was attended to first
Convenient, personable and customer friendly. Service was completed within the timeframe. The customer waiting area could be nicer.
Very good service and at all times they explained to me what I needed to know. Thank you for the usual attention
Great service and communication from Danny! He got the car done faster than I expected!
Sales person Lucy is the best!! She helped us so much and explained everything very well
communicative, clear, helpful, accommodating Easy to work with, feel good about returning with the vehicle for servicing
The best dealer , they will take care of you, the service advisors are very helpful , especially Oscar , awesome service would definitely come back.
My service representative Danny Llamas very helpful and courteous. He addressed all of my concern. He even helped me solve my issues with my vehicle.
Excellent service and proffesonal , respect and good maner, will definitely come back for the next service
Clean, busy, Verizon cell service is bit spotty unless close to a window, employees are polite and knowledgeable.
The Besr dealer in town. Very nice & friendly employee. Will come back for service. Very happy.
The service rep Nelson was very accommodating, knowledgeable and made my vist to Toyota very pleasant.
I like the friendly treatment I received. This time I waited a little longer than usual.
Took more than 20 mins to pick up my truck Too long to pick up
I was satisfied with the level of service. Nelson was very professional. He explained all my question clearly.
Good service and quality personal and gentle isaac peres clean building and first quality service
Mr. llamas was very knowledgeable and explained everything that needed to be done ro my vehicle with such professionalism and was very detailed
Super helpful, patient, and worked hard to help me find what I wanted. Grateful to find a team like them.
5 Good enough No no no no no no no no no No no no
Our salesperson Gilbert was very professional and helpful and friendly. I'd recommend more buyers to him in the future
Bad service Don't explain how work your 2 years free service on new vehicles I don't want to make business with your dealer anymore
They are not reliable when it comes to the arrival of the car I ordered , broken promises when it comes to the availability of the car .
Waited 2 hours for an oil change service. Was told 2 hours at the most, but waited 3 hours
Jason Pysher great service person yes yes yes yes yes nn nn nn nn nn oo oo
Efficient process, pleasant attitudes, and an overall good experience. I’ll continue using Toyota Wondries for all my maintenance needs.
Excellent service department. Jason was great at keeping me updated and staying on top of the situation with my car.
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Great customer service Very helpful communication is great Resolve all the questions and issues I had
Friendly, from the moment I pulled up to the Svc line to getting my car
Great Customer Service, great amenities, was able to find space to do work while my car was being serviced.
No wait. Checked my car carefully. Informed me details about what needs to be done
Was helpful in explaining what my car needed and responding to the problems of my car.
Was quoted a time frame for services to be finished but lasted more then was estimated
I am a customer service manager (25 years). Todd Tamaki is an amazing representative. His his customer service skills are totally in line with Toyota's customer service values. His eye contact and attentiveness to listen to his customers and ensure their concerns will be addressed in a professional manner was outstanding. Todd's follow-up to keep the customer up-to-date the status of their vehicle, it was very professional. I am a first-time toyota owner, and I will definitely be driving my friends and family to become Toyota owners as well because of the customer service that Todd provided.
Professional service writer great experience to work with very accommodating took care of all my needs for my tundra thank you wonders
Issac is very nice, polite and attentive . The waiting room is very clean. Fast service.
It appears tire notation included in the agreed service was not done. Please contact me via text to set up an appt to get this done.
Great service and customer care. Great follow up and excellent communication. Word word word word
They have amazing service machines do aways good job and responsibly for customers. When I drop the car is very reasonable form dropping off the till counter and picking up the care he and she were very careful to let me what we have do for the furniture time. I very enjoy to waiting and relaxing with a coffee. Toyota on Alhambra all way good responding since my first car Toyota Supra. Sion TC. Rap. 4. CHR. All my Family were Thank you very much for John many years take care our Toyota Car.
They give you an honest timeline and keep you informed about your car with text updates.
The service personnel are conscientious and responsible. The service personnel are conscientious and responsible.First-class service, patient and meticulous
Service dept is doing a wonderful job, but sales dept need treats customer friendly., honestly.
Kanika from the service department was very helpful and kept me posted on how long the service will take, she informed me of all the service that needed to be done and did not have to wait long 🙂
The service is good, very employees is very helpful to show the car that you want to buy.
I've been coming here for a long time. My prius is 15 years old. I've taken it here for maintenance and oil changes because of the great service.
Customer service is excellent. Kanika is very patient and takes time to explain what services are provided.
Other than being a little slower and taking too long to maintain, everything is fine
I receive my vehicle unsecured as the front gasket cover was loose bolted and fell off dragging 100 yard from the dealership
Emilio Ruiz and Adolfo Osuna were very helpful. The free coffee and free water are a plus.
Very nice people work there, very helpful, the free coffee and free water are a plus.
The service is excellent,the staff are very professional,I m very appreciate,keep up the good work.
Mathew hun always so polite and professional he fallow up with me and make sure I was aware of the status of my part he is and excellent employee Tks
I needed an emergency service and the staff was able to take my car in and fix the problem with no notice whatsoever. My day was saved and I am so grateful for you folks!!
Good dealership for the most part always prompt and good services. Fast and courteous staff.
The check in was super fast. Costs were acceptable and I would definitely utilize this location the next time I need service
Very quick and easy process. However, my car was returned with the glove compartment unattached and on the floor.
Employees look very happy. I went on a Monday morning and as employees were arriving they were fist bumping and looked genuinely happy to see their co-workers. Very good working environment.
Fui buscando a Kenneth porque pensé que iba recibir la mejor ayuda y atención pero no ni de las otras personas.
Easy access and fast service. Waiting room is clean and good dealer to go Quick service
It took too long. I had to return because they did not install air filter. It was left on the front seat.
Great, As good as expected , kind and patient ; will come again in the coming future
Quick to accommodate and get the vehicle we want. Patient to explain how to operate the vehicle
I have been dealing with Todd for over a year now. I appreciate his professionalism and honesty. I have recommended him to my friends and family. Thank you todd.
Was mostly very happy. Everyone was friendly and wanting yo help as needed. Had bit of a wait but glad the Car was taken care. of. Wish I had had bit of a chance to discuss the Billing Statement with Danny but it was end of day. Would have liked to ask a few questions for my understanding ---- but no big problem. I will continue to be a supporter of Wondrous Toyota as I have been fo years. Thanks Danny for your helping me through the process.
My pre-sales experience and sales experience was good. I have no complaints there. But during the process after the sales completed, I had an issue getting my credit checked. I had to unlock my credit even though I already had a loan approved with my bank. There was an issue still checking my credit. My only complaint there is that finance did not get back to me on whether that was done or not. I had to keep calling in. Other than that everything else is good.
Loved they are helpful and work with you every one is so nice and helpful
Pleasant and relaxing Staff was great, overall no worries about what they did or what needed to be done. Excellent.
una gran persona te a yuda muy bien 👍🏻 te esprica todo a todo dar emilio
Todd is an awesome person for his knowledge of Toyota cars and his professional attitude. I am extremely appreciative for being able to deal with Todd over the years I've known him. Thanks Todd.
Amazing The service was amazing customer service and time to do the job ?? ??
Una buena experiencia y muy satisfactoria lo mejor el tiempo ya que tomo menos de tres horas
Nelson was very helpful and helped me out with what I needed. Will definitely come back again and refer him to all my family and friends!
Wondries reputation for customer service and support from sales to service goes without question. Todd listened to what I thought my car might need, but he had his mechanics check and verify everything. The mechanic/technician kept me updated as to what is needed with a projected cost and for me to verify what I would like to have done. The only thing I dislike is the 3% surcharge imposed by the credit card companies when paying. Who carry $1000 in cash let alone trying to get the cash on a Saturday at 4:00 pm? Loyal customers should be getting a 20% discount on ...
I like Mr.Nelson he took care of my care and he’s very nice and accommodating.
Dealership is close to home. Staff is always friendly and polite. They are not pushy no attitudes.
Always an amazing experience at Toyota Wonderies. Todd was very helpful and informative! Will always continue to come back.
Good service but service reps seemed slammed and frustrated. Was hard for the tech to get someone to help me with my appointment
Satisfied Kanika was very helpful and went out of the way for a new customer.
It's a good setting, excellent work, the employees are very friendly towards all the customers.
Wonderies Toyota has been my go-to service department for over 20 years. They’re fast, friendly, and their location is super convenient. If you aren’t waiting in their comfortable and refreshed waiting area, there are a number of food spots within walking distance. Gordon was my service advisor and he was great to work with and kept me posted on my service status.
Friendly, on time From checking my vehicle to picking up, smooth but no car wash after the service. Otherwise, it will be perfect
Nelson did a great job in explaining the service performed on my vehicle. He made the time to make me feel welcomed and valued as a customer.
Everything was very good except the waiting time was too long. I hope the waiting time can be shortened next time.
I assume by Estuardo you mean Gabriel Lopez. He was great. Not sure why you asked 4 times in a row though. That was just weird.
Accomplished everything well within timeline provided. I would return to this dealership. Overall, excellent service
Been servicing every Toyota I’ve ever owned here since 1970 and will always do so.
Good service, I got there at 5-pm and the cashier was just closing and ask me politely. She asked me to go to one of your service check in guys. The big fat dude at the end was too busy on his phone to help me as I waited patiently. I could see he wasn’t in any hurry to help, so I asked a couple of other guys and they were more than willing to help and apologizing.
I've always felt confident about your service because you did what was needed and not extraneous unnecessary work. I am giving the car to a grandson and will encourage him to come here.
Mathew it's a really good customer service person, he is professional and helpful tks
The team was very efficient and organized. Danny was friendly and proressional. I did not initially see where the service pull up crub was when I innitially drove in from the side of the dealership, some additional sinegae would elevate the service experience.
Very friendly staff and very helpful. Answered my questions and were detailed about it it.
Manager service name David is not respectful to me as a customer. He's attitude is very bad, feeling like a boss when in fact he is just an employee, not self-aware and no humility. Not keeping his promise to meet and show CCTV footage regarding the truth of whether my car was serviced or not, he had promised to meet on Saturday, March 22, 2025 but there was no information at all to me. I hope this news reaches the Toyota head office. I am very disappointed with the service and actions of Wondries Toyota.
i like it ,fast and good service i would come back for my toyota services